Reference

Our Legal Commitments to You

n77 operates under a defined legal framework that governs how your account is created, how your data is stored, and what obligations we hold toward you as someone…

Terms & ConditionsPrivacy PolicyCookie PolicyAccount EligibilityJurisdiction Clause
n77 Our Legal Commitments to You
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about our terms, wish to raise a dispute, or need clarification on a policy clause, our support team is available to help.

Email Support Send your legal query to our dedicated policy inbox. Include your account ID and a clear description of your concern. We aim to respond within two working days for policy-related matters.
Live Chat Open the live chat window on our platform to speak with a support agent. For legal or policy-specific questions, ask to be escalated to our compliance desk during business hours.
Help Centre Our Help Centre contains structured answers to common policy questions about account access, data rights and term conditions. Search by topic or browse by category to find what you need.
DATA AND SECURITY

How We Handle Your Data and Account

We take data handling seriously and apply clear practices across every account on our platform.

Data Storage

Your personal data is stored on secured servers. We retain only the information required to maintain your account and comply with legal obligations in the jurisdictions where we operate. Unnecessary data is deleted on schedule.

Cookie Policy

We use cookies to maintain session integrity and improve platform performance. You can manage your cookie preferences through the settings panel on our site. Declining non-essential cookies does not affect your core account access.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it immediately after opening your account. Any suspicious login attempt triggers an automatic alert sent to your registered mobile number or email.

Data Retention

We hold your account data for as long as the account is active and for a legally mandated period thereafter. Once the retention window closes, your personal data is permanently removed from our systems unless a legal hold applies.

Change Requests

You may request corrections to your personal data by contacting our support team with your account ID. We process verified data-change requests within five working days and confirm all changes in writing to your registered email.

Right to Access

You have the right to request a copy of the personal data we hold about your account. Submit your request through the Help Centre or by emailing our policy inbox. We fulfil verified access requests within the timelines required by applicable law.

Frequently Asked Legal Questions

Below are the questions we receive most often about our terms, account rights, and data practices. If your question is not covered here, our support team can address it directly through live chat or email.

These terms apply to every person who opens an account on n77 and uses our platform where local law permits. By accessing the platform, you agree to be bound by the terms and conditions outlined on this page and any linked policy documents.

Access depends on local law in your specific state or region. We make our platform available where applicable law permits it. We advise you to verify the legal position in your location before opening an account.

You can request a data copy by contacting our policy inbox with your account ID and a written request. We will verify your identity first and then fulfil the request within the timeframe required by the law that applies to your account.

Submit a correction or deletion request via email or the Help Centre, including your account ID. We will review the request, confirm your identity, and action it within five working days, with written confirmation sent to your registered email.

After account closure, we retain your data for the legally required period as defined by the jurisdiction governing your account. Once that retention window expires, your personal data is permanently deleted from our active systems.

We share data only with service providers necessary to operate your account — such as payment processors handling UPI, Paytm or PhonePe transactions — and with regulatory or legal authorities when required by law. We do not sell your data.

We notify you of material changes to our terms via your registered email or in-platform message. Continuing to use the platform after the notification date means you accept the updated terms. We recommend checking this page periodically.