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How n77 Handles Your Personal Data

At n77, we take seriously how your personal data is collected, used and stored — this page sets out exactly what we do and why, so you can…

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What This Policy Covers and Why It Matters

n77 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data n77 collects when you open an account, make a deposit using UPI, Paytm or PhonePe, or interact with our platform. We collect your name, contact details, payment identifiers and usage data solely to operate your account, process transactions

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and keep the platform secure. We do not sell your data to third parties. Access to and use of n77 is subject to local law and is available only where local law permits. Data processing activities follow the applicable jurisdiction's requirements, and we apply appropriate safeguards
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when data is transferred or stored across regions. If you have questions about how your UPI or Paytm transaction data is handled, our support team can walk you through the specifics.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete your personal data held by n77, our dedicated privacy support team is here to help.

Email Privacy Request Send your data access, correction or deletion request to our privacy inbox. We acknowledge receipt within 48 hours and aim to resolve your request fully within 30 days of verification.

Live Chat Support Our live chat team can take down your privacy query and escalate it to the data team on your behalf. Available daily so you are never left waiting for a first response.

Account Settings Portal Many data preferences — including marketing opt-outs and cookie controls — can be managed directly in your account settings without needing to contact support at all.

HOW WE PROTECT YOU

Data Handling, Security and Your Account

n77 applies layered security controls across every part of your account — from the moment you enter your details to every transaction you make via UPI, Paytm or PhonePe.

Encryption at Every Step

All data transmitted between your device and our servers is encrypted using industry-standard TLS. Payment identifiers from UPI, Paytm or PhonePe are tokenised and never stored in plain text on our systems.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences at any time via the consent banner or your account's privacy settings.

Account Security Practices

Two-step verification is available for all accounts. We monitor login activity and will alert you to any sign-in from an unfamiliar device or location so you can act quickly if something looks wrong.

Data Retention Schedule

We retain transaction records for the period required by financial regulations in the applicable jurisdiction. Non-transactional profile data is deleted or anonymised within 90 days of account closure upon request.

Who Can Access Your Data

Only authorised n77 staff with a legitimate operational need can access your personal data. Third-party processors — such as payment gateways — are bound by data processing agreements that restrict their use of your information.

How to Request Changes

Submit a written request via email or live chat with your registered account details. We verify your identity first to protect you, then process corrections, exports or deletions within the statutory window.

Common Questions About Your Data and Rights

We have put together answers to the questions we hear most often about how n77 handles personal data, what rights you have as an account holder, and how to exercise those rights. If your question is not listed here, reach out via live chat or email.

We collect your name, email address, phone number, date of birth and a government-issued ID for verification. We also record your deposit and withdrawal activity, including which payment method — UPI, Paytm or PhonePe — was used for each transaction.

We share data only with processors who help us run the platform — payment gateways, identity verification providers and fraud-detection services. All third parties sign data processing agreements. We do not sell your data or share it for unrelated marketing purposes.

Send a data access request via email or live chat with your registered account email. After we verify your identity, we will provide a copy of your data within the timeframe required by the applicable jurisdiction — typically within 30 days.

Yes. You can request erasure of your personal data at any time. We will delete or anonymise non-transactional data promptly. Financial transaction records must be retained for the period required by law, after which they are also removed.

We use essential cookies for platform functionality, analytics cookies to improve the experience, and no third-party advertising trackers. You can view and update your cookie preferences any time via the consent panel in your account settings.

When you close your account, we stop using your data for active operations immediately. Transactional records are retained for the legally required period. All other profile data is deleted or fully anonymised within 90 days of your closure request.

Contact our privacy team directly via email with a clear description of your concern. We treat every complaint seriously and aim to respond with a resolution or progress update within 15 working days of receiving your verified request.

How n77 Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Security and Your Account

Encryption at Every Step

Cookie Controls

Account Security Practices

Data Retention Schedule

Who Can Access Your Data

How to Request Changes

Common Questions About Your Data and Rights

01 What personal data does n77 collect when I open an account?

02 Does n77 share my data with third parties?

03 How can I access the personal data n77 holds about me?

04 Can I ask n77 to delete my personal data?

05 How does n77 handle cookies and tracking?

06 What happens to my data if I close my account?

07 Who do I contact if I believe my privacy rights have been violated?

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